{"partner":{"id":"66910244","legacyId":"66910244","name":"Punchh","yearFounded":2010,"employeeCount":"101 to 500 Employees","description":"Punchh is the world leader in innovative digital marketing products for physical retailers, combining AI and machine learning technologies, mobile-first expertise, and omnichannel communications designed to dramatically increase customer lifetime value. Punchh offers partners access to real-time consumer information via a live dashboard, enabling them to create and launch campaigns, target specific user segments and review guest feedback. Marketers can connect with customers across any channel through loyalty, offers, ordering, payments, feedback, surveys, gift cards, games and more. More than 160 global enterprise brands rely on Punchh to grow revenue by building customer relationships at every stage, from anonymous to loyalist.","websiteUrl":"https://punchh.com/","contactEmail":"contact@punchh.com","contactPhone":"650-781-7100","address":"San Mateo, California, United States","logo":null,"links":[{"rel":"CANONICAL","href":"https://ocm-apis-cloud.oracle.com/appstore/marketplace/v2/publishers/66910244"}],"facebookUrl":null,"twitterUrl":null,"linkedinUrl":null,"notificationEmail":"stephen.fournier@punchh.com"},"id":"68747783","legacyId":"68747783","name":"Punchh Loyalty","tagline":"Grow customer lifetime value and same-store sales with Punchh","shortDescription":"Punchh is the definitive digital marketing product for restaurants and retailers, combining AI and machine learning technologies, mobile-first expertise, and omnichannel communications designed to dramatically increase customer lifetime value.","iconUrl":"https://marketplace.oracle.com/media/68747783/icon/152301209.png","products":[{"code":"foodbev","productGroup":"APPLICATION","productName":"Restaurants Marketplace","categories":[{"code":"GIFY_&_LOYALTY","name":"Gift & Loyalty"}],"additionalFilters":[{"filterCode":"APILEVERAGED"},{"filterCode":"OSSUPPORTED"},{"filterCode":"VALIDATEDON"}]}],"timeUpdated":"2023-08-31T21:09:15.110Z","listingType":"LEAD_GENERATION","pricingType":"PAYGO","banner":{"contentUrl":"https://marketplace.oracle.com/media/68747783/banner/punchh-banner-phone-1160x200.png","mimeType":"image/png","fileExtension":"png"},"support":{"links":[{"name":"Punchh Support","url":"https://support.punchh.com/"}]},"languages":[{"code":"en_US","name":"English"}],"versionDetails":{"versionNumber":"","description":""},"downloadInfo":{"url":"https://punchh.com/demo/"},"screenshots":[{"name":"Punchh Products","contentUrl":"https://marketplace.oracle.com/media/68747783/screenshots/Dreamforce_Display_Presentation_vF.png","fileExtension":"png"},{"name":"Punchh Dashboard","contentUrl":"https://marketplace.oracle.com/media/68747783/screenshots/Picture9.png","fileExtension":"png"},{"name":"TGIF Punchh","contentUrl":"https://marketplace.oracle.com/media/68747783/screenshots/Screen_Shot_2019-09-05_at_1.46.03_PM.png","fileExtension":"png"},{"name":"Punchh Logo","contentUrl":"https://marketplace.oracle.com/media/68747783/screenshots/punchhjpeg_4C_Logotype_copy.jpg","fileExtension":"jpg"}],"listingVideos":[{"title":"TGIF Punchh Case Study","url":"https://www.youtube.com/watch?v=EXjfZUsH4mo"},{"title":"Redeeming Redemption Code Discount","url":"https://www.youtube.com/watch?v=z-uzclP7VY0"},{"title":"Redeeming Banked Rewards Discount","url":"https://www.youtube.com/watch?v=wA9upxuzuOY"},{"title":"Loyalty User Signup at POS","url":"https://www.youtube.com/watch?v=5tt_9xDnoeA"}],"relatedDocuments":[{"title":"Punchh Integration Instructions for Oracle Micros Simphony","url":"https://marketplace.oracle.com/media/68747783/other/MICROS_SIMPHONY_INTEGRATION_INSTRUCTIONS.pdf"},{"title":"ISV Partner Validation Report - 19.5.1","url":"https://marketplace.oracle.com/media/68747783/other/ISV_Partner_Validation_Report_v19.5.x.pdf"},{"title":"ISV Partner Validation Report - 19.3","url":"https://marketplace.oracle.com/media/68747783/other/ISV_Partner_Validation_Report_v1.3_Punchh_v19.3.x.pdf"},{"title":"ISV Partner Validation Report","url":"https://marketplace.oracle.com/media/68747783/other/ISV_Partner_Validation_Report_Punchh_EXT_v18.2.pdf"},{"title":"Implementation Guide","url":"https://marketplace.oracle.com/media/68747783/other/Partner_Implementation_Guide_Punchh_v19.3_-_v19.5.pdf"}],"tags":["loyalty","crm","ai","omnichannel","marketing","campaign","mobile engagement"],"longDescription":"<p>The Punchh Loyalty Platform allows brick-and-mortar businesses to personalize and accelerate a seamless customer experience from anonymous consumer to brand loyalist. The platform automatically captures customer demographic and purchase behavior based on in-store, online, and mobile engagement in real-time, affording physical retailers and restaurants the same level of visibility into customer behavior as e-commerce businesses.</p> \n<p>&nbsp;</p> \n<p>ENGAGE CONSUMERS<br> With the Punchh Platform, you can engage any customer, at anytime, across any channel, including mobile/web, POS, kiosk, or chatbot. Punchh also enables brands to engage customers using any interaction including loyalty, ordering/eCommerce, payments, referrals, games, and surveys/feedback.</p> \n<p>&nbsp;</p> \n<p>PREDICT BEHAVIOR<br> By gathering 360º customer insights including demographics, purchase behavior, favorite menu items, and spend, Punchh can predict customer behavior and help marketers define the right offer at the right moment.</p> \n<p>&nbsp;</p> \n<p>EXECUTE CAMPAIGNS<br> Punchh allows brands to automate and execute one-to-one marketing campaigns across multiple channels, deliver tailored offers to each customer, and track campaign performance and ROI in real-time.</p>"}